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Payment issues

Please click the links below to answer your questions about the following payment issues:

How to make your payments

First mortgage

Please send your mortgage loan payment along with the perforated remittance portion of your monthly statement or with your loan number to:

Colorado Housing and Finance Authority (CHFA)
PO Box 973404
Dallas, TX 75397-3404

Arrange for an express delivery or make a payment in person with a check or money order* at: 

Colorado Housing and Finance Authority (CHFA)
ATTN: Loan Servicing Department
1981 Blake Street
Denver, CO 80202

*Effective June 1, 2008, CHFA will no longer accept cash payments at our offices. Click here to find the nearest Vectra Bank location, where you can obtain money orders, at no cost to you, to make your mortgage payment.

Prefer online payments or payments by phone?
CHFA borrowers can make mortgage payments easily, either online or by phone, using Western Union Speedpay.

Need to wire payment funds?
If you prefer paying in cash, you can use Western Union Quick Collect®. Make your payment at any participating Western Union agent locations including King Soopers, Safeway, City Market, Rite Aid, and 7-Eleven. The cost to you is $12.95—less than most overnight shipping methods. To find the nearest Western Union “Quick Collect” location, please call 800.325.6000 or click here.

Second mortgage

Please send your second mortgage loan check with your loan number to:

Colorado Housing and Finance Authority (CHFA)
PO Box 973404
Dallas, TX 75397-3404

Setting up an automatic draft

By having your mortgage payment deducted directly from your checking or savings account, you won’t have to write a check every month or worry about missing your payment date. To arrange for automatic withdrawal, simply complete the automatic draft form included in your CHFA welcome letter, click here for the Adobe Acrobat (pdf) version.

You may choose the 1st, 5th or 16th day of the month for your payment to be withdrawn from your account. All of these dates are within the grace days set forth in your promissory note. Allow 30 days for the initial automatic withdrawal process to take effect. You will be notified by certified mail when the first payment will be withdrawn from your account. Continue making your payments by check until you receive this notification.

Budget Drafting

CHFA offers an optional budget drafting plan in which one half of your total mortgage payment is electronically withdrawn from your checking or savings account every other week. You will still pay the same monthly rate, but this system can reduce your loan term. Please contact CHFA’s Loan Servicing Department at 888.925.5720 for further information.

Contact us

To request a blank form, call 303.297.7493 (option 5) or toll free, 888.925.5720. Leave your name and CHFA account number and a blank form will be sent to your mailing address.


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Loan Servicing 888.925.5720
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