Requests for payoff statements must be made in writing. Allow 24 to 48 hours for response. Please include the following information:
- Authorization from you to release loan information
- Payoff effective date
- Your loan number
- Instructions as to where you want the payoff quote to be sent
Fax the request to 303.297.0935 or mail it to:
1981 Blake Street
Denver, CO 80202-1272
ATTN: Payoff Department
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Contact Us
To speak to someone regarding the status of a payoff request, please contact our Servicing Department at 303.297.7493 or toll free 888.925.5720.
Email our Loan Servicing department.