Colorado Housing and Finance Authority (CHFA) takes great pride in delighting our customers with outstanding service and providing them with as much information as possible.  This section is designed to help answer questions you may have during the term of your mortgage agreement with CHFA.

Do you have payment questions? Get answers about any questions you may have about how to make payments, homeowner insurance, property taxes, or payment problems.

Looking for information about foreclosure prevention? We are here to help.

Do you want to understand more about your escrow account?

Are you interested in selling your home, but unsure what is involved in the process? Brokers, please use this form, Authorization to Release Information.

Do you want to refinance?

Remember, if you don't find what you need on this website, you can always contact our Loan Servicing Division directly.

Helpful Homowner Tip:

As a homeowner, you have probably received mail offers from mortgage brokers or companies that contain false or misleading information about debt consolidation, home improvements and mortgage rate reductions.  Do not respond to these offers.  You should only respond to mail about your payments received from CHFA.  That way, you'll avoid scams that could threaten the financial security of your home.

Contact the Loan Servicing Division for more information at 303.297.7493.