procedural changes: document submission Effective July 1, 2018, lenders must submit documents through the document delivery system via HomeConnectionsm. CHFA
will no longer accept emailed or faxed documents to clear suspense conditions at any stage of the program compliance, purchase, or final document review process.
There are two ways lenders can upload documents.
- Bulk Documents Upload (recommended method): Lenders can upload all documents as one PDF file; the system will split the documents into the correct category and return feedback to the document delivery system allowing the files to check in for review.
- Single Document Upload: Lenders may upload a PDF document to a specific line item, e.g. Appraisal Report. When uploading a document to a single line item, upload
only the document for that line.
For example, when uploading an appraisal to the Appraisal Report line, do not include the final inspection, SSR, or any other document with the appraisal. For new loan submissions, any items other than the appraisal will render an “Invalid” finding in the document delivery system and the file will not check in for review.
do not include:
- Documents with passwords or imbedded security
- Documents with bookmarks or hyperlinks
- Fillable documents
- Files over 50 megabytes
- Compressed files
Click here to watch a training video on how to submit documents.
Please contact us with any questions or for more information.