scam alert: phone scam targeting chfa customers



                                                                                                                                         January 27, 2021

It has come to CHFA’s attention that some of its homeownership customers are being targeted in a phone scam. Customers are receiving calls that appear to be from CHFA according to Caller ID and being offered lower monthly mortgage payments. The caller tells the customer that in order to take advantage of the offer, they must pay an escrow shortage.

These calls are not being made by CHFA. If you receive such a call, do not give any information to the caller and end the call. Please report any such scam attempts to CHFA at 855.587.8655 and the Colorado Attorney General’s office.

For more information about similar scams, please visit the following pages on the Federal Communications Commission’s website:

Borrowers may always contact CHFA’s Loan Servicing team at 855.587.8655 for help with any questions about their account.