CHFA Legal and Privacy Notices
Website Privacy Statement
Last Modified: March 15, 2024
Colorado Housing and Finance Authority (CHFA, we, our, us) is committed to the privacy and safekeeping of information gathered from the individuals accessing our website (you, your). This website privacy statement describes our privacy policies and practices and how we collect, use, and disclose the information gathered from the use of our website at www.chfainfo.com.
Our website contains links to other websites. Such third-party websites are not covered by this website privacy statement. Further, CHFA does not warrant that any such third party maintains a privacy policy or that it is acceptable.
Information collection, use, and sharing
We may collect, use, and share the information gathered on our website in the following ways:
- Whenever you access a page from our website, that page and the website from which you came are stored in a log file. We use this information to monitor our website's performance and for our business purposes such as working to continually upgrade our website. This information will not be used to identify a specific individual.
- CHFA utilizes cookies to perform necessary functions and to enhance the user experience on this site, please refer to CHFA’s cookie policy to obtain a more detailed description of the types of cookies used and the purpose(s) of each.
- If you send an email message or complete our webform utilizing the Contact CHFA resource on our site, we will collect your first name, last name, email address, and question or comment provided. We may use this information to address your questions or comment, make improvements to our website, or forward your email message to a specific CHFA department for appropriate action.
- We collect email and postal addresses provided to us by those subscribing to our eNews newsletters or other bulletins. Email and postal addresses will only be used to send out the information requested or other notifications and alerts. You can opt out of or change your communication preferences by following a link included in the footer of our email communications.
- Our site may request information from you in connection with surveys or sweepstakes. Participation is completely voluntary, and you may choose whether or not to participate and, therefore, whether to disclose this information. Information requested may include contact information (e.g., name, telephone number and address), demographic information (e.g., zip code, age level), photos, or other information relevant to the survey or sweepstakes. Contact information may be used to notify winners regarding award prizes and may also be posted on CHFA’s social media and website. This consent may only be revoked in writing, and only with respect to the future use by CHFA, by submitting such revocation request by email to [email protected]. Survey or sweepstakes responses are the sole property of CHFA and may be used at any time for purposes related to CHFA’s mission, including without limitation, for research, development, evaluation and strategy of its programs and services, art, publicity, marketing, trade and promotion of CHFA and its various programs, and/or monitoring or improving the use and satisfaction of this site, without compensation to survey or sweepstakes participants or any others, including any individuals in the submitted photo(s). However, if the survey or sweepstakes includes legal terms, notices, disclosures or disclaimers that conflict with this policy, then the terms of such survey or sweepstakes will control and supersede this policy.
We may share any information collected through the use of our website with service provider(s) for our business and marketing purposes.
Security
CHFA is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. Nonetheless, no data transmission over the Internet is guaranteed to be absolutely secure. As a result, we cannot warrant the security of any information you transmit to us, and you do so at your own risk. Once this website receives your transmission, we make commercially reasonable efforts to ensure its security on our systems.
Retention
CHFA will retain website information collected only for as long as is necessary for the purposes set out in this website privacy statement. We will retain and use the information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Consumer privacy notice
If you are a CHFA home mortgage customer and want to understand how we collect, share, and protect your information, please see our Consumer Privacy Notice.
Terms of use
By accessing this website, you are agreeing to be bound by these terms, all applicable laws and regulations, and any other applicable policies, terms, and guidelines established by CHFA. If you do not agree with any of these terms, do not use or access our site.
CHFA may modify these terms and conditions at any time without notice. The last modified date above will be updated when changes are made to this website privacy statement. By using this website, you are agreeing to be bound by the then current version of these Terms of Use. Any modifications to these terms shall be effective as of the date posted. Your continued use after any change is posted is an acceptance by you of such change.
Notice and consent
By using the services provided through the website, you consent to the collection, use, and sharing of your information as outlined in this privacy statement and in our Cookie Policy and to the limitations on our responsibilities to you.
CHFA understands that in some cases you may be accessing and using this website for the purpose of communicating data about private individuals and other third parties in connection with loan transactions. You warrant that the third party that has provided such information to you has been advised that such information may be transmitted over the Internet and may be processed and handled through this website, has been advised of the potential risks involved, and has consented to such transmission.
Questions
If you have any questions about this website privacy statement, please contact:
Privacy Manager
Colorado Housing and Finance Authority
PO Box 60, Denver, Colorado 80201
303.297.2432 or toll free 800.877.2432
Or, click here.
Contact information
Please contact CHFA by phone at 800.877.2432, or contact CHFA if you wish to file a complaint; ask about privacy policies; or report an issue or concern.Colorado Housing and Finance Authority
PO Box 60
Denver, Colorado 80201
303.297.2432 or toll free 1.800.877.2432