HPI - Onsite Professionals



onsite professionals certificate

Who should attend: those who are working in, developing, or managing affordable housing, or those who want to broaden their understanding of aspects of the industry

Supervisors, regional managers, and human resource professionals should take note of the opportunity to advance professionalism onsite. Set a new standard or build cohesiveness among onsite staff with this two-day intensive. The curriculum includes all of the must-haves for onsite staff:

  • Communication best practices
  • De-escalation and conflict resolution
  • Being trauma informed
  • Fair Housing and Companion Animals
  • Harassment and bullying



2020 HPI Onsite Professionals Certificate, Denver, July 15 and 16, 2020

Appropriate for all roles on-property, as well as those overseeing them, this two-day workshop will focus on generating strategies to promote communication and teamwork onsite.

Expect to come away with the following benefits:

    • greater respect and communication between management, services, and maintenance;
    • team cohesion and pride;
    • increase levels of efficiency, compliance, and customer service;
    • more effective eviction prevention; and,
    • advanced cultural competency and de-escalation.

Register for class

    • July 15 and 16, 2020,  9:00am to 4:00pm - Register for class  (interest list only - registration will open 60 days prior to course)