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Voice of Customer Survey

CHFA Homeowners, we want to hear from you. To learn more about our customers’ experiences with CHFA and make improvements, you are invited to take an anonymous survey. The survey asks questions about interactions with CHFA's Loan Servicing Department, your ability to access information about your loan, your interest in educational information and resources to help you succeed in homeownership, and more. To complete the survey, you are not required to answer every question. The survey should take less than 15 minutes to complete.


Within the survey, you will have the option to enter two sweepstakes. Winners will be randomly selected. Separate entry is required for each sweepstakes. Take the survey here. Only one entry per household will be accepted. See survey for the sweepstakes’ official rules. No purchase necessary.


CHFA Homeowner Newsletter

CHFA Homeowner is a quarterly newsletter created for CHFA homeownership customers that includes timely tips and information about financial fitness, home maintenance, consumer topics, and more. 

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