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Website Privacy Statement

Colorado Housing and Finance Authority (CHFA) is committed to the privacy and safekeeping of information gathered from individuals accessing our website. This website privacy statement describes our privacy policies and practices and how we collect, use, and disclose the personal information of those individuals who visit our website at www.chfainfo.com.

Information collection, use, and sharing

Whenever you access a page from our website, that page and the website from which you came are stored in a log file. We use this information to monitor our website's performance and for our business purposes such as working to continually upgrade our website. This information will not be used to identify a specific individual.

  • CHFA utilizes cookies to perform necessary functions and to enhance the user experience on this site, please refer to the CHFA’s cookie policy to obtain a more detailed description about the types of cookies used and the purposes of each.
  • If you send an email message utilizing contact CHFA, we will collect your first name, last name, email address, and question or comment provided to ensure that we respond appropriately. We may use this information to address your question or comment, make improvements to our website, or forward your email message to a specific CHFA department for appropriate action.
  • The email and postal addresses collected from subscriptions to our eNews newsletters or other bulletins are not sold, bartered, or disclosed to any third party. Email and postal addresses will only be used to send out the information requested or other notifications and alerts. In addition to CHFA’s internal mail system, we also utilize the functionality of Constant Contact to deliver information. For more information about Constant Contacts' privacy statement, please refer to http://www.constantcontact.com/privacy_guarantee.jsp.
  • If a survey appears on CHFA’s website, information is collected, compiled, and analyzed on an aggregated basis. CHFA does not share this data with advertisers or business partners.

​​​​Sweepstakes and surveys

From time-to-time our site requests information via surveys or sweepstakes. Participation is completely voluntary, and you may choose whether or not to participate and, therefore, whether to disclose this information. Information requested may include contact information (such as name, telephone number and address), demographic information (such as zip code, age level), photos, etc. Contact information may be used to notify winners regarding award prizes and may also be posted on CHFA’s social media and website page. Survey information may be used for purposes including, but not limited to, monitoring or improving the use and satisfaction of this site.

​Links to other websites 

This website contains links to other websites. Such third-party websites are NOT covered by this website privacy statement. Further, CHFA does not warrant that any particular third party maintains a privacy policy or that it is acceptable to you.

Security

CHFA is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. Nonetheless, no data transmission over the Internet is guaranteed to be absolutely secure. As a result, we cannot warrant the security of any information you transmit to us, and you do so at your own risk. Once this website receives your transmission, we make commercially reasonable efforts to ensure its security on our systems.

​​Terms of use

By accessing this website, you are agreeing to be bound by these terms, all applicable laws and regulations, and any other applicable policies, terms, and guidelines established by CHFA. If you do not agree with any of these terms, do not use or access our site.

CHFA may modify these terms and conditions from time to time without notice. By using this website, you are agreeing to be bound by the then current version of these Terms of Use. Any modifications to these terms shall be effective as of the date posted. Your continued use after any change is posted is an acceptance by you of such change.

Notice and consent

By using the services provided through the website, you consent to the collection, use, and sharing of your information as outlined in this privacy statement and to the limitations on our responsibilities to you.

CHFA understands that in some cases you may be accessing and using this website for the purpose of communicating data about private individuals and other third parties in connection with loan transactions. You warrant that the third party that has provided such information to you has been advised that such information may be transmitted over the Internet and may be processed and handled through this website, has been advised of the potential risks involved, and has consented to such transmission.

Retention of Your Personal Data

CHFA will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Consumer privacy notice

If you are a CHFA home mortgage customer and want to understand how we collect, share, and protect your information, please see our Consumer Privacy Notice​.​​

​​​Questions

If you have any questions about this website privacy statement, please contact:

Privacy Officer
Colorado Housing and Finance Authority
PO Box 60, ​Denver, CO 80201​
303.297.2432 or toll free 800.877.2432
Or, click here​. ​

​Contact information

Please contact CHFA by phone at 800.877.2432, or contact​ CHFA​ if you wish to file a complaint; ask about privacy policies; or report an issue or concern.

Colorado Housing and Finance Authority 
PO Box 60
​Denver, CO 80201​

303.297.2432 or toll free 1.800.877.2432

 

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