Location: Attendee Hub, https://cvent.me/MlloxQ

Log in: 8:55am

Class: 9:00am to 10:00am MT

Join us for an insightful hourlong session on effective de-escalation techniques. This class is designed for anyone looking to enhance their skills in engaging with individuals who are struggling or becoming escalated. You will learn strategies to promote safety, achieve positive outcomes, and strengthen relationships.

Key takeaways include:

• Understanding the impact of trauma on behavior and experiences;
• Increasing self-awareness to better manage interactions;
• Mastering active listening skills; and
• Practicing de-escalation methods that foster safety and respect.

Don’t miss this opportunity to refine your approach and gain confidence in handling challenging situations. Sign up today and take a proactive step towards more effective and compassionate communication.

The class will be recorded and available to registered participants in the Attendee Hub (https://cvent.me/MlloxQ) until December 31, 2024.

Cost: $50 nonmember