Location: Attendee Hub, https://cvent.me/PMqxBV

Log in: 9:55am

Class: 10:00am to 11:00am MT

This comprehensive webinar equips property managers with the essential knowledge and procedures for handling one of the most challenging situations in multifamily housing management: the death of a resident living alone. 

Led by industry expert A.J. Johnson, this session covers critical protocols from immediate emergency response through final unit turnover.

Participants will learn proper notification procedures, legal documentation requirements, and strategies for managing the belongings of deceased residents while protecting both property interests and family rights. 

The course addresses lease termination complexities, financial account settlements, and sensitive communication with other residents. Special attention is given to unit preparation, biohazard considerations, and re-rental compliance requirements.

This training emphasizes the balance between legal obligations and compassionate care, providing practical guidance for consistent implementation. Property managers will gain confidence in navigating state laws, working with next of kin, and supporting affected staff and residents during these challenging circumstances while maintaining operational efficiency and ensuring legal compliance.

Cost: $75 nonmember