Payment Options

​​CHFA offers several ways for customers to make their monthly payments. 

​​​​​Please remember that payments are due by the first of each month and late fees may be assessed if payment is received after the 16th of each month.
Always include your loan number when submitting your payment.
​Important ​notice for home mortgage customers:  CHFA no longer accepts payments at its offices.

online payments

​​Please visit the Online Customer Care Center ​to make an online payment using your checking/savings account. ​ ​

​payment by mail and overnight payments

Please mail your regular payment to:

​​Colorado Housing and Finance Authority 
P.O. Box 660592
Dallas, TX 75266-0592


For overnight payment using special mail delivery services, please send your payment to:

Colorado Housing and Finance Authority 
1 Corporate Drive, Suite 360 
Lake Zurich, IL 60047-8945

pay by phone 

If you would like to pay your monthly mortgage payment over the phone, please call CHFA Loan Servicing at 855.587.8655.

please note
There may be a charge to pay by phone.


​​third-party pay service

If you make your monthly payment through an online or third-party bill pay service, such as your bank, please make sure the provider includes your loan number and ensure the payment is sent to:

Colo​rado Housing and Finance Authority
P.O. Box 660592
​Dallas, TX 75266-0592​​


automatic payment program

Do you want to save time and postage every month? Sign up for CHFA's Automatic Payment Program (APP). Once you sign up with APP, we will automatically deduct your mortgage payment from your checking or savings account each month. Please contact CHFA Loan Servicing at 855.587.8655 to have a form sent to you.

Once you receive the authorization form, please return it to the following address or fax number for processing: 

Colorado Housing and Finance Authority
Attention: Drafting 
1 Corporate Drive, Suite 360 
Lake Zurich, IL 60047-8945
Fax: 847.550.7425

biweekly ​​payment plan/budget drafting

Learn more about how you may be able to pay off your mortgage loan faster with budget drafting.
Download a sign up form. Please print and complete the form, then return it to CHFA Loan Servicing using the directions on the form.

cash payments using western union quick collect

With Western Union Quick Collect, you can pay your CHFA mortgage loan securely and receive proof of payment in minutes. Western Union offices are located in many of the stores and businesses you regularly frequent. 

Pay your mortgage in three easy steps: 

  1. Call 1.800.238.5772 to find the nearest Western Union/Quick Collect Service Center. 
  2. Bring your cash payment to the Western Union Service Center and advise the agent you are a Dovenmuehle Quick Collect Customer. 
  3. Use the special password “WOODFIELD, IL” in order to get a special rate. Don’t forget to include your loan number!
please note 
Additional charges may apply.


Please contact CHFA’s Loan Servicing team at 855.587.8655 for help with your account.​