onsite professionals certificate
Who should attend: those who are working in, developing, or managing affordable housing, or those who want to broaden their understanding of aspects of the industry
Supervisors, regional managers, and human resource professionals should take note of the opportunity to advance professionalism onsite. Set a new standard or build cohesiveness among onsite staff. The curriculum includes must-have trainings to build skills in communication, confict resolution, and customer service.
Project Management for Housing Providers, Online Workshop 05.12.21 (HPI)
There is an old adage that tells us, "Proper Planning Prevents Poor Performance." Projects fail in many ways, including blown schedules and budgets that create tensions and starve other projects of capital and resources, or simply are not being delivered at all after months or years of dollars and staff time being pumped into them. This session will provide the audience with approaches to successfully initiate, plan, execute, monitor and control, and close projects for improved performance and meeting necessary requirements for success.
Dealing with Difficult Conversations: Miscommunication, Conflict, and Other Snafus, Webinar
06.16.21 Communication is fraught with speed bumps and challenges. We each speak our own language based on our backgrounds, history, moods, training, and what we had for breakfast. In this session, you'll gain tools to handle conflict, confusion, and misunderstandings better to be a more effective communicator in tough situations.