management certificate
Who should attend: Managers, supervisors, and upper management working across multiple properties, portfolios, or regions The Management Certificate focuses on the coordination and supervision of individuals, teams, properties, and projects.
2021
Driving the Coach: Holding the Reins and Developing Your Staff, Online Workshop
02.10.21 Coaching is a key element of leadership and helps the group you manage better fulfill their potential. Listening actively, offering acknowledgement and respect, and asking questions that encourage deeper thinking are tropes often repeated, but harder to do in practice. If you've followed seminars before and have been frustrated that the tools only go part-way, this class may help you bridge that gap.
Beyond Survival: Speak to Engage Your Audience and Make an Impact, Online Workshop
03.17.21 People who need to share their expertise may feel uncertain about how to deliver their material in a way that has the desired impact on their audience. In this three-hour interactive workshop, participants gain a roadmap to clearly guide them to speaking success.
Project Management for Housing Providers, Online Workshop 05.12.21 (HPI)
There is an old adage that tells us, "Proper Planning Prevents Poor Performance." Projects fail in many ways, including blown schedules and budgets that create tensions and starve other projects of capital and resources, or simply are not being delivered at all after months or years of dollars and staff time being pumped into them. This session will provide the audience with approaches to successfully initiate, plan, execute, monitor and control, and close projects for improved performance and meeting necessary requirements for success.
Dealing with Difficult Conversations: Miscommunication, Conflict, and Other Snafus, Webinar
06.16.21 Communication is fraught with speed bumps and challenges. We each speak our own language based on our backgrounds, history, moods, training, and what we had for breakfast. In this session, you'll gain tools to handle conflict, confusion, and misunderstandings better to be a more effective communicator in tough situations.
