commercial loan servicing CHFA’s Commercial Loan Servicing team is committed to providing excellent customer service and meeting the needs of our business and multifamily borrowers in Colorado. Page Image Image Caption Page Content Property Management Tools Visit the My Account page to access additional tools and resources. CHFA Commercial Loan Servicing is here to answer your questions about: Payoff/Prepayment Requesting a loan history Year-end forms and statements General questions about your account your loanLogin to Insight to access your account and sign-up for loan information, statements, loan history, or to make a payment.what is insight? Insight is a web-based application that allows CHFA’s employees, property owners/agents, multifamily borrowers, and business finance customers secured access to property, loan, and contact information online while providing insight into the underlying workflows in which they are involved. payment options To make a payment, you can pay online through Insight, or you can mail your payment to: CHFA P.O. Box 13769 Denver, CO 80201 Automatic Payments Save time and money by using CHFA’s Automatic Payment Program to make your monthly loan payments.There is no sign-up fee required to participate in CHFA’s Automatic Payment Program. To enroll, review and complete the ACH form below and send it to Commercial Loan Servicing. ACH Form helpful links/documents Third-party Authorization Formreplacement reserve Questions about your replacement reserve account? Contact your Program Compliance Officer to learn more. contact CHFA Commercial Loan Servicing is ready to answer your questions regarding your commercial loan. Contact them by phone at 303.297.2432 or 800.877.2432 (toll free), or by fax at 303.297.5731.