If you currently have a CHFA business loan, we have a variety of resources to help you manage your account.

​​​​​Loan Document Changes

​Contact your Asset Manager to submit any updated loan documents. 


Insight: Your Commercial Loan Resource

What is Insight?​​​​​​​​

Insight is a web-based application that allows CHFA’s employees, property owners/agents, multifamily borrowers, and business finance customers secured access to property, loan, and contact information online while providing insight into the underlying workflows in which they are involved.

Login to Insight, or refer to the applicable CHFA Insight User Guide below to learn more.

Insurance Claims

Use ​these instructions ​​to process a hazard insurance claim or contact our Commercial Loan Servicing team​.

Contact CHFA Business Loan Compliance

CHFA Business Loan Compliance is ready to answer your property compliance questions.